Booking Terms/Refunds

  1. Online bookings require a minimum of 3 days notice. For late bookings please contact the store.
  2. Please try to book parties as early as possible so that we can provide you with invitations. The invitations will be posted to you when we receive your order.
  3. Deposit. A deposit is required to confirm all bookings. The remaining balance needs to be paid 3 days prior to the day of the party. Deposits are non-refundable.
  4. We will contact you prior to your party to confirm the number of children attending. Please be aware that you will be charged for the number of confirmed children plus any additional children on the day.
  5. Cakes. You can bring your own cake or we can supply one. Ask staff for details.
  6. Please advise us if any of your guests have any special dietary requirements or allergies, or if you have any other special needs.